For real, just made it;
EVA Air's safety record is A+.
AIRPORT SERVICES :
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| Check-In Services |  | Arrival Assistance | |
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| Transfer Services | | Arrival Lounges | |
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| Priority Boarding | | Baggage Delivery | |
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BUSINESS CLASS LOUNGE :
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| Lounge comfort, space | | Staff : Service Efficiency | |
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| Washroom, shower facilities | | Staff : Enthusiasm, Attitude | |
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| Dining options / Food Quality | | Staff : Problem Solving |  |
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| Internet / WiFi options | | Staff : Language Skills |  |
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LONG HAUL FLIGHTS
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ONBOARD PRODUCT
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CABIN STAFF SERVICE
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Seat Comfort  | | Service Efficiency |  |
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| Comfort : Blankets, Pillows | | Enthusiasm, Attitude | |
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| Inflight Entertainment | | Interaction with PAX | |
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| Washroom Cleanliness | | Cabin Presence thru Flight |  |
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| Cabin Cleanliness and Condition | | Responding to Requests | |
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| Quality of Meals served | | Language Skills |  |
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| Dine-on-Demand efficiency | | Consistency amongst Staff | |
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| Newspapers and Magazines | | Friendliness and Hospitality | |
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